“My clients and I are partners in their safety. PPE is so important – when all other risks are mitigated it is still the last bastion of defence and we can’t mess it up! Being responsive, having the right systems in place and understanding their business is vital. ”
Anna Dolan - Account Manager
Anna cares deeply about people and communities and has found her niche and passion in helping to keep her clients’ teams safe. With a dedication to outstanding service, her ability to really listen and get to the heart of her clients’ needs means she will always find the right and best possible safety solution for your unique team and environment.
Developing meaningful relationships and making a difference for her clients is important to Anna, and she finds tremendous satisfaction in getting to know your business well. With a warm, engaging approach, Anna helps clients to be more proactive with their PPE and safety gear processes, making planning and compliance easy and enjoyable.
Skills and Qualifications
- A consultative approach, with outstanding listening and communication skills
- Qualifications in small business management, marketing and advertising
- New business development and sales
- A dedication to wellbeing, wellness and safety, with formal qualifications in yoga and surf lifesaving
- Client relationship management
- Comprehensive product knowledge
- A passion for languages including French, Spanish, Italian and Te Reo (currently studying)
Anna has been with Active Safety for two years and moved to Gisborne from Auckland after 18 months in the role. With strong business development and management skills, she has established herself as a trusted advisor and a safe pair of hands, helping clients across several industries set up the right PPE and safety gear processes.
Anna has a background in business development and selling solutions in several service industries. She is a real relationship-builder, with an ability to understand her clients’ business drivers and needs and anticipate changes that could impact their business. Her meticulous attention to detail and timely, clear and proactive communication means Anna is always easy to deal with, professional and very efficient.
Anna is hands-on and takes nothing for granted, getting on to client sites to gain a thorough understanding of their needs. She has helped many clients to streamline their PPE order process to get fit-for-purpose equipment at the right times, avoiding costly disruptions to their operations.
In Gisborne, Anna is finding that many businesses are not getting the in-depth, professional solutions they need when it comes to their safety equipment. As a passionate advocate for quality personal protective equipment as ‘the last line of defence’, she believes there is no cookie-cutter, one-size-fits-all solution.
Being able to offer a tailored, needs-based solution for each business, with great support and backing from the Auckland team, is already making a difference to several local clients.